=LDR 22 4500 =001 4727 =082 04$a1997 TOO =100 1\$aToone, Alex =245 10$aThe relocation of bank services from the high street to regional call centres: a case study in the transformation of the banking industry in the UK =260 \\$aDublin :$bUniversity of Dublin, Trinity College,$c1997 =650 \0$aDissertations =852 \\$bFreeman Library$h1997 TOO